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Configure Exchange ActiveSync (EAS) Profile

When an email account is set up using Exchange Active Sync, users of the device gain the ability to conveniently schedule synchronization of their Emails, Contacts, Calendars, Reminders, and Notes. This remote synchronization feature operates on enrolled devices, ensuring that users stay seamlessly connected and up-to-date with their essential information. 

Applicable for both Device and User Enrollment types.

To configure Exchange ActiveSync remotely on an enrolled device, follow these steps:

  1. Navigate to SureMDM Web Console > Profiles > iOS/iPadOS > Add > Exchange ActiveSync > Configure.

  2. Enter a Profile Name and click Add.

  3. Configure the following Exchange ActiveSync settings and click Add.

SettingsDescription
Account NameEnter the Account Name.
Exchange ActiveSync HostEnter the ActiveSync server.
Use SSLAllow sending all communications through Secure Socket Layer.
UserEnter the user name.
Email AddressEnter the address of the email account.
PasswordEnter the password for the email account.
Days To SyncChoose the period of interval to sync.
AuthenticationAdd a SCEP certificate to authenticate the end-user device. See Configure Certificate Profile (iOS).
Allow Messages To Be MovedAllow or deny moving the message from this account to another.
Allow Recent Addresses To Be SyncedAllow or deny syncing this account in recent address syncing.
Use Only In MailAllow or deny sending outgoing mail from the account using Mail app.
Allow Mail DropAllow or deny the account to use Mail Drop.
Allow Mail

Allow or deny mail service for the account.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Mail By User

Allow or deny user from changing the state of the Mail service for the account in Settings.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Reminders

Allow or deny reminder service for the account.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Reminders By User

Allow or deny user from changing the state of the reminder service for the account in Settings.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Notes

Allow or deny Notes service for the account.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Notes By User

Allow or deny user from changing the state of the Notes service for the account in Settings.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Contacts

Allow or deny Contacts service for the account.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Contacts By User

Allow or deny user from changing the state of the Contacts service for the account in Settings.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Calendars

Allow or deny Calendar service for the account.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Calendars By User

Allow or deny user from changing the state of the Calendar service for the account in Settings.

Note: This feature is supported on the devices running iOS 13 onwards.

Enable Per Account VPN

Enable VPN connection for the exchange activesync account.

Note: The device must have the following criteria for the setting to work:

1. iOS 14 or later.

2. VPN connection to be configured with OpenVPN connection type.

Enable OauthSelect this option to enable two-factor authentication on the devices.

The added configuration will reflect in the table section.

  1. Click Save.

    The newly created profile will be listed in the Profiles section.

  2. Go back to the Home tab and select the iOS/iPadOS device(s) or group(s).

  3. Click Apply to launch the Apply Job/Profile To Device prompt.

  4. Select the profile under All Jobs/Profiles.

  5. Click Apply in the Apply/Profile To Device prompt.