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iOS Profiles (Supervised)

Supervised Mode​

Supervised mode is a device-level setting that provides administrators with advanced management capabilities. To leverage functionalities such as Single App Mode and Silent App Installation within SureMDM on iOS devices, users are required to either activate Supervised Mode on the device or enroll it through Automated Device Enrolment (formerly known as Device Enrollment Program).

note

This process will wipe all data from the iOS device. For security reasons, Apple does not allow to supervise the device if Find My iPhone option is enabled.

To activate Supervised Mode on the enrolled iOS device, follow these steps:

  1. Download and install Apple Configurator2 on Mac.

  2. Attach the iOS device to the Mac.

  3. Run the Apple Configurator2.

  4. Select the device and click Prepare.

  5. Select Manual from the drop-down and click Next.

  6. Select Do not enroll in MDM from the Server drop-down menu and click Next.

  7. In the Supervise Devices screen, select Supervise Device and Allow devices to pair with other computer and click Next.

  8. In the Create an Organisation prompt, enter the details and click Next.

  9. Select Generate a new supervision identity and click Next.

  10. In the Configure iOS Setup Assistant prompt, configure Setup Assistant and click Prepare.

    The device will wipe all data and reboot the device.