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Printronix Printer Enrollment

42Gears has integrated Printronix printers with SureMDM to streamline printer management and boost operational efficiency. This integration allows IT administrators to remotely enroll, configure, and monitor Printronix printers through a centralized SureMDM console. With enhanced visibility and control, businesses can reduce manual intervention, ensure consistent printer performance, and simplify large-scale deployment.

Enroll Printronix Printer to SureMDM​

To enroll the Printronix Printer to SureMDM Console, follow these steps:

Prerequisites​

Steps:

  1. Obtain the IP address from the printer by navigating to Settings > Network.

  2. Run this IP address in a browser to open the Printronix tool.

  3. On the Configuration page, Click on Administration and Login with the credentials.

note

The default Username is “root” and password is not required.

  1. In the Administration page, enable the MQTT checkbox and Click on Submit.

  2. Navigate back to the Configuration page, Click on MQTT and enter the below configuration details and click on Submit.

    • Protocol: It is the communication method used by the printer to exchange data with a host system or network.

      • The values are the same for all the regions, i.e., MQTT.

    • Server: It is the URL that allows the printer to communicate with external systems for centralized control, configuration sync, or data exchange.

      • The values vary based on the region as follows:
        • IN Region: mqttbrokerin.in.suremdm.io
        • EU Region: mqttbrokereu.eu.suremdm.io
        • US DNS: mqttbrokerusdns.suremdm.io
        • US Master: mqttbrokerusmaster.42gears.com
        • EU2 Region: mqttbrokereu.eu2.suremdm.io
        • ME Region: mqttbrokerme.me.suremdm.io

    • Topic: It is the communication channel or subject identifier used in messaging protocols like MQTT.

      • The values are the same for all the regions, i.e., tscdevice.

    • Port: It is the specific network port used by the Printrnoix printers to communicate with the MQTT broker.

      • The values are the same for all the regions, i.e.,1884.

    • TenantId: It is the SureMDM Account ID where the device has to be enrolled.

      note

      Navigate to Settings on the top right corner of the SureMDM console to get the Account ID.

    • MQTT Username: It is the authentication credential used by the printer to connect securely to an MQTT broker or server.

      • Format: iot-<Account_id>
      note

      Navigate to Settings on the top right corner of the SureMDM console to get the Account ID.

    • MQTT Password: It is the secure password for connecting the Printronix printers to the SureMDM console.

      note

      The Gateway Password can be copied from the Enable Things Gateway section.

  3. Navigate back to the Configuration page, Click on System and Perform Reboot

  • If valid details are entered, the Printronix printers will be successfully enrolled in the SureMDM console.