Miscellaneous Settings
SureMDM offers a range of miscellaneous settings that allow you to fine-tune and optimize your device management experience. These settings provide additional customization options and control over various aspects of SureMDM's functionality. It has the option to configure a few general settings, advanced device management settings, search settings, remote support settings, and more.
The following options are available in Miscellaneous Settings:
| Settings | Description |
|---|---|
| Provide Remote Access To 42Gears Support Team | Click Grant / Revoke to grant or restrict remote access to the 42Gears Support Team. |
| Enable Global Search | Search devices in all the groups/subgroups present in the console. |
| Enable Auto Search | Search will be initiated when you start typing the text in the Search box. |
| Allow 42Gears to silently push critical agent updates | Select this option to push the SureMDM Agent updates to the devices silently. Note: This feature is supported only on the Knox/Platform Signed/Device Owner devices. |
| Get Notified via Email | Select this option to notify the registered email address when an enrolled device sends a message to the SureMDM console. |
| Email ID | Enter the registered email ID |
| Temperature Unit | Displays battery temperature in Celsius(°C)/Fahrenheit (°F). |
| Disable NPS Survey | Disable NPS survey for all users. |
| Remote Support | |
| Use Advanced Remote Support | Select this option to activate remote support on Windows devices. |
| Use Old Remote Support (Windows Mobile) | Select this option to allow an older version of remote support for Windows Mobile/CE devices. |
| Don't Pause Screen Capture | When this option is disabled, after a specific time the remote screen will be paused. |
| Zip All Downloads | Select this option to zip the downloaded files by default. |
| Remote Session Idle Timeout | Choose the inactivity time in minutes. After the specified time of inactivity, the remote session will be terminated and a session expiry message will be displayed. |
| Export Settings | |
| Secure Data Exported From SureMDM Server | Use this option to secure data that are exported from SureMDM by masking/hiding/deleting PII (Personal Identifier Information ) such as Full name, Email Address, IMEI, Phone number Sim Serial Number, WIFI MAC Address, and more. When any of these PII items are enabled on the device grid; and the report is downloaded/exported, you can see the PII details are masked/hidden/deleted on the downloaded CSV file. |
| Things Management | To know more, click here. |