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SNMP Device Enrollment

The SNMP Connector enables the enrollment and management of SNMP-enabled devices, such as printers and network devices, in the SureMDM console. After successful configuration, the connector scans the network, discovers SNMP devices, and automatically enrolls them into the configured SureMDM console.

Enroll SNMP-Enabled Things Devices to SureMDM​

To enroll the SNMP-enabled Things devices into the SureMDM console, follow these steps:

Pre-requisites​

  • Enable Things Gateway in the SureMDM Console.
  • Configure No Authentication in the SureMDM Console.
  • Supported Operating Systems:
    • Windows 10 / 11
    • Windows Server 2016 or later
  • Network access to:
    • SNMP devices
    • SureMDM MQTT Broker
  • SNMP must be enabled on the devices that need to be enrolled through SNMP Connector.

Steps:​

  1. Send the SureMDMSNMPConnector.exe file to the host machine.
  2. Double-click the .exe file to initiate the installation process.
  3. Complete the installation by following the on-screen instructions.
  • All required dependencies are installed, and the SureMDMSNMPConnector directory is created at the following location: C:\Program Files (x86)\SureMDMSNMPConnector
  • The directory contains the following files and folders:
  • wwwroot – Web root files
  • appsettings.json – Configuration file
  • SureMDMSNMPConnector.exe – Application executable
  • unins000.dat – Uninstaller data
  • unins000.exe – Uninstaller executable
  • After the installation is completed, the SureMDM SNMP Connector tool is automatically launched in the default web browser via the local host: http://localhost:4242
  1. On the SureMDM SNMP Connector tool, click the Settings icon to open the SureMDM Account Configuration section and enter the following required information:

  • Account ID - The Unique identifier for your SureMDM account.

    note

    Navigate to the Settings in the top right corner of the SureMDM console to obtain the Account ID.

  • Server URL - It is the SureMDM’s Server Path.
    Note: The server URL can be copied from the SureMDM URL.

  • Gateway password - A secure password required for connecting the Things devices to SureMDM

    note

    The Gateway Password can be copied from the Enable Things Gateway section.

  1. Click the Validate and Save button to save the SureMDM Configuration.
note

A quick overview of total, enrolled, pending, failed, and offline devices is displayed below the SureMDM Account Configuration section.

  1. Click Scan Network to manually scan the subnet and discover SNMP-enabled devices.
  2. The devices discovered after the scan are displayed in the Discovered Devices list.
note

Use the Search text field available in the Discovered Devices section to search for the required device. Enter the device name or IP address to find matching devices.

  1. Click the Add to Managed button available for each device row to move the device to the Managed List. t.
    note

    The Managed List displays the Device IP, Model/Type, Serial Number, and enrollment status of the device.

  2. Once the devices are added to the Managed List, select one or more devices and click the Enroll button, or select all devices and click the Enroll Selection button to enroll the devices into the SureMDM console.
  • The SNMP-enabled devices are successfully enrolled in the specified SureMDM console.
    note

    To remove the devices, select one or more devices and click the Remove button, or select all devices and click the Remove Selection button

Additional Advanced Configurations​

Configure Auto Scan​

The Configure Auto Scan feature is used for scheduling automatic scans at defined intervals and subnets to discover SNMP-enabled devices.

Steps to configure Auto Scan:

1. In the Configure Auto Scan pop-up, enable the Auto Scan checkbox
2. Set the Scan Interval in minutes (minimum is 5 mins)
3. Enter your subnet range (optional)
4. Click Save Configuration.

  • It automatically discovers devices at defined intervals, ensuring that the newly added devices in the network are detected and displayed in the Discovered Devices list at the specified interval.

Troubleshoot​

The Troubleshoot option provides access to system-generated encrypted log files for troubleshooting and debugging within the SNMP Connector.

Add device​

The Add Device option allows users to manually add an SNMP-enabled device that was not
discovered during the automatic network scan.

Steps to add a device manually:

  1. In the Add Manual device pop-up, enter the IP address of the device that has to be added.
  2. Select the Device Type from the dropdown list and enter the SNMP community value.
  3. Click the Add Device button
  • The device is manually added to the Discovered Devices list.