Device Tags

Device tags in SureMDM allow you to categorize and view a list of all the devices with a particular tag and push jobs to this list. It allows admins to assign multiple tags to a single device. You can filter the device list view by tags, assign tags to single or multiple devices, unassign tags, and delete unassigned tags.

For example, if a device has an aging battery or a broken screen, you can use tags to identify these devices in the console. Another use is to identify hardware variants in a more visible way rather than relying on the model number or description to tell devices apart.

For instance, two Windows Desktop devices can have the same model number, but their CPUs might be slightly different, or the amount of memory, or video card might be customized. Tagging enhanced hardware enables easy identification of these devices within the console. The following table describes the settings available in the Tags section:

• Add - Add a new tag.

• Rename - Rename the tag.

• Delete - Delete the tag.

• Apply - Apply job(s) to the selected tag.

Create a New Tag

Before you begin: You must have the correct permissions to create a tag. It allows only the admin to create and assign the tags to the respective devices.

To create a tag, follow these steps:

1. Navigate to SureMDM Web Console.

2. Click Tag from the home screen and click Add New Tag.

3. Type the New Tag Name and click Save.

The device tag is now available to be assigned to a device. Navigate to All Devices and select one or more devices to assign this tag to.

Assign Device(s) to a Tag

You must have the correct permissions to assign a tag. It allows only the admin to assign the tags to the respective devices.

To assign the device(s) to a tag, follow these steps:

1. Navigate to SureMDM Web Console.

2. In the Console, select and right-click the desired device from Device List.

3. Click Tag from the context menu.

4. In the Tag List prompt, select from the existing tags or create a tag by entering a new name in Create Custom Tag field.

5. Click Save.

Result

The tag has been assigned to the devices you have selected.

Unassign Tags from a Device

You must have the correct permissions to unassign a tag. It allows only the admin to unassign the tags to the respective devices.

To unassign tags from a device, take the following steps:

1. Navigate to SureMDM Web Console.

2. In the Console, select and right-click the desired device from Device List.

3. Click Tags>Remove Tags and Uncheck the tags to be removed and click Save.

Result

The tag has been unassigned from the devices you have selected.

View Devices under a Tag

To view a tag, follow these steps:

1. Navigate to SureMDM Web Console.

2. On the Console, click Home >Tags.

3. Under Tags section, select the desired tag to view the list of devices.

Rename a Tag

You must have the correct permissions to edit a tag. It allows only the admin to rename/edit the tags to the respective devices.

To rename a tag, follow these steps:

1. Navigate to SureMDM Web Console.

2. In the Device Tags section, select a tag and click Rename.

   The existing tag name will be displayed in the New Tag Name field.

3. In the Rename existing Tag prompt, clear the existing tag name and enter the desired name in the New Tag Name field and click OK.

Results

The tag has been edited with a new name. Devices that were assigned with the previous tag have been updated with the edited tag.

Apply Job/Profile To Tag

To apply job(s)/ profile(s) to a tag at a scheduled time, follow these steps:

1. On the SureMDM Web Console, select a group.

2. Click Apply Job in the Tags section.

3. On Apply Job/Profile To Tag prompt, select the job(s)/ profile(s) from the list and click Apply

4. Select Configure Schedule Time to launch Schedule Job prompt.

5. Select an option from the following for Push the job to device and click Apply.

   • Immediately

   • Periodically

   • Schedule Days and Time

   • Schedule Date and Time

note

Immediately option is selected by default.

6. Click Apply.

note

Alternate option to push a job to a group or subgroup, right-click a group or subgroup and select Apply.

Remove a Tag

If you have any unassigned tags and have no plans to use them again, you can delete them. You must have the correct permissions to delete a tag. It allows only the admin to delete the tags.

To remove a tag from the list, follow these steps:

1. Navigate to SureMDM Web Console, select a tag.

2. Click Delete Tags in Tags section.

3. Click Yes, Delete the tag to confirm the deletion of tag.

Assign Default Job(s) to a Tag

To assign the default job(s) to a specific tag, follow these steps:

1. Navigate to SureMDM Web Console, click Tags located in the Quick Action toolbar.

2. Select the desired Tag and click Properties.

3. On the Tag Properties prompt, click Add.

4. On the Select Jobs to Add prompt, select the desired job(s) and click OK.

Once done, all the devices with the tag name will get the specified job applied.

Firmware Updates for Zebra LifeGuard OTA Tags

When Zebra devices are enrolled and registered with Zebra LifeGuard OTA (ZLGOTA), SureMDM automatically creates the corresponding ZLGOTA tags and assigns the enrolled devices to them. These tags help administrators identify Zebra LifeGuard OTA registered devices and deploy firmware updates to them.

note

Zebra LifeGuard OTA registered devices are displayed in the Tags section with the Zebra LifeGuard OTA icon. These devices remain locked to their current firmware version until a firmware update is initiated.

Steps to perform a Firmware Update

To perform a firmware update to Zebra LifeGuard OTA devices, follow these steps:

1. Navigate to Tags in the SureMDM Web Console.
2. Select the required ZLGOTA tag.
3. Click the More (⋮) menu and select Firmware Updates and History.
4. The Firmware Updates and History prompt opens with the following sections:

• Available Firmware Updates
• Firmware Updates History

A. Available Firmware Updates

In Available Firmware Updates section, configure the following:

1. Under Select your preference, choose one of the following options:

• Choose the update you want to install from the device
• Update to latest available version -

2. If Choose the update you want to install from the device is selected, all available firmware versions are displayed. Select the required version.

3. Click Next.

4. Configure the firmware update using the following options:

• Force Firmware Update - Enable this option to install the firmware update immediately on the target devices.

• Schedule Firmware Update - Enable this option to schedule the firmware update using the following settings:

  • Duration of the Deployment - Specify the deployment duration (1–28 days).

  • Network Type - Select one of the following: Wi-Fi Only/Wi-Fi or Cellular Data

  • Download Rule - Specify the Start Date, Start Time, and End Time for downloading the firmware package.

  • Install Rule - Specify the Start Date, Start Time, and End Time for installing the firmware.

    note

    The difference between the Start Time and End Time must be at least 30 minutes.

• Add Devices - Select additional devices from the groups to include in the firmware deployment.

• Version - Displays the selected firmware version that will be deployed.

5. Click Apply. The firmware update will be deployed immediately or scheduled according to the selected deployment configuration.

B. Firmware Updates History

The Firmware Updates History section displays the history of firmware update deployments, allowing administrators to review previously initiated firmware update activities for the selected ZLGOTA tag.