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Hub Management

Overview​

The Hub Management section of the SuperHub Console provides administrators with a centralized interface to manage Hub accounts created for partners such as resellers and Managed Service Providers (MSPs). Each Hub account represents a partner linked to the SuperHub and is displayed in a structured tabular view with key details to support effective administration and monitoring.

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Accessing Hub Management​

When an administrator logs in to the SuperHub Console, the system opens to the Hub Management page by default. This page displays a comprehensive list of all Hub accounts in a structured tabular view, enabling quick access to essential partner information and operational status.

Hub Account Information​

For each Hub account, the following information is displayed:

  • Hub ID — A unique system-generated identifier for the Hub account

  • Partner Name — The name of the partner to whom the Hub account belongs

  • Email — The registered email address associated with the Hub account

  • Date Created — The date on which the Hub account was created

  • Customer Count — The number of customers currently managed under the Hub

  • View Order History — A link to view all license orders raised by the specific Hub account for tracking and auditing purposes

View Order History​

The Order History page provides SuperHub administrators with visibility into all license orders raised by a specific Hub account. This feature enables administrators to track order details, monitor order status, and support auditing requirements.

Accessing Order History​

To view order history:

  1. Navigate to the Hub Management section
  2. Locate the desired Hub account in the table
  3. Click View under the View Order History column

Order Details​

Each row represents a single order and includes the following details:

  • Order ID — A unique system-generated identifier for the license order

  • Order Date — The date on which the order was placed by the Hub

  • Order Placed By — The email address or username of the Hub user who raised the order

  • License Tier Type — The type of license requested (Enterprise, Standard, or Premium)

  • License Count — The total number of licenses requested in the order, along with the license type (Device, Things, VR, SureIDP, or SureAccess)

  • Status — The current status of the order (Approved, Pending, or Rejected). Status values are visually differentiated for quick identification

Key Actions​

The following actions are available on the Hub Management page:

  • Create Hub Account — Create new Hub accounts by clicking Create Hub Account. This opens a dialog to enter partner details and configure the Hub account

  • Search Hub Account — Filter Hub accounts by Hub ID, Partner Name, or Email for quick access to specific accounts

  • Edit Hub Account — Update Hub account details when needed. Click the Edit icon for the desired Hub account to modify its information

  • Delete Hub Account — Remove Hub accounts when necessary. This action permanently deletes the Hub account and should be performed with caution

  • Refresh List — Click Refresh to ensure the latest Hub account data is displayed, reflecting any recent changes or additions

  • Pagination and Navigation — Control the number of records displayed per page and navigate efficiently through large datasets using pagination controls