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Device Actions

The Device Actions job allows administrators to remotely execute essential device management actions such as Reboot, Shut down, Lock Device, and Wipe on devices.

To create a Device Action job to Lock, Reboot, Shutdown or Wipe the device and deploy it to the enrolled device(s) or group(s) remotely, follow these steps:

  1. Navigate to SureMDM Web Console > Jobs > New Job > Linux > Device Actions. 

  2. In the Device Actions prompt, enter a Job Name and select Action Type.

  3. Choose appropriate optons based on Action Type

  • Lock Device - Use this action type to lock the device remotely. :::note
  • Password should be configured and enabled to access the device.
  • Lock Device is supported on SureMDM Agent version >= 2.12. :::
  • Reboot - Use this action type to reboot devices remotely.
    • Force Reboot - Immediately restart the device without requiring user intervention, potentially interrupting any ongoing processes or unsaved work.
    • Reboot After - Specify the time in seconds after which the device should reboot
  • Shut Down - Use this action type to shutdown devices remotely.
    • Force Shut Down - Immediately power off the device without requiring user intervention, potentially causing data loss or interruption of ongoing processes.
    • Shut Down After - Specify the time in seconds after which the device should shutdown.
  • Wipe Device - Use this action type to remotely wipe devices.
    • Wipe User Profile - Removes only the selected user's data and settings. Other user accounts and the device remain unaffected.
    • Back up data and wipe - Erases all data on the device, including the operating system, user files, settings, and apps. This action is permanent.
note
  • Performing a full wipe will erase all data, including the operating system, files, settings, and applications.
  • At least one user profile must remain active on the device to use the Wipe User Profile feature. Be cautious when wiping profiles to avoid losing access.
  • Reboot, Shut Down and Wipe Device is supported on Linux devices with SureMDM Agent versions >= 7.12.21

The newly created job will be listed in the Jobs List section. 

  1. Go back to the Home tab and select the Linux device(s) or group(s).

  2. Click Apply to launch the Apply Job/Profile To Device prompt.

  3. Select the job under All Jobs/Profiles.

  4. Click Apply in the Apply/Profile To Device prompt.