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Prerequisites

  • Office 365 administrator account (Service account) running on Office 365.
  • Android devices should be enrolled in Android Enterprise.
  • Devices should be enrolled using OAuth/SAML Authentication.

Configure Mobile Email Management Deployment

To configure MEM using Office 365, follow these steps:

1.  Navigate to SureMDM Web Console > Settings > Account Settings > Enterprise Integrations > Mobile Email Management.

2.  Select Enable Exchange ActiveSync PowerShell Integration.

3.  Choose Office 365 from the Select Server drop-down menu.

4.  Enter the following details:

  • PowerShell Gateway Url
  • Authentication Type
  • Administrator Integration Username
  • Administrator Integration Password.

*      Note: Enter the username and password of Office 365 account.*

5.  Click Done to save the changes.

Configure Exchange Email Profiles on Android and iOS Devices

1.  Create the Mail Configuration profile for Android device. 

Once the device picks up this configuration, Gmail appears inside the work container on the device. This inbox is pre-configured with an Office 365 account from the MEM profile. When the containerized mail application is launched, it asks for the account password. Once the password is entered, exchange mail will start to sync. 

*Note: It might take more than 30 minutes to reflect the changes on the device.*

2. Create the Exchange ActiveSync profile for iOS devices.

Once the device picks up this configuration, the iOS mail client gets configured with the mail account from the MEM profile. On launching the containerized iOS Mail application, it prompts for the mail account password. Once the password is entered, exchange mail will start to sync .

*Note: It might take more than 30 minutes to reflect the changes on the device.*