Configure Mail Configuration Profile (Android Enterprise)


Mail Configuration allows admin to configure or sync the email account settings on the enrolled devices.

Note: i. Currently this feature support settings configuration for ActiveSync type.

          ii. Google Play Store should be present in the container. To allow Google Play Store inside the container, follow these steps:

 1. Navigate to SureMDM Web Console > Profiles > Android > Add > Application Policy > Configure > Add > Configure System Apps.

2. In App Name drop down, select Google Play Store and click Add.

3. Save the Profile by giving Profile Name and deploy it to the device.

Note: Apps list must be synced with SureMDM Web Console under Dynamic Jobs for adding Google Play Store from Configure System Apps.

To create a Mail Configuration profile using Gmail App and deploy it to the devices, follow these steps:
1. Navigate to SureMDM Web Console > Profiles > Android > Add > Mail Configuration > Using Gmail App.
2.  Enter a Profile Name.
3.  Configure the Mail Configuration settings and click Save.

Settings

Description

Email Address

Enter the email address.

Host Name

Enter the name of the email server.

User Name

Enter the username for the email account.

Device Identifier

Enter the device identifier.

SSL Required

Select Yes or No to allow or deny all communications through the Secure Socket Layer.

Trust all Certificates

Select Yes or No.

Login Certificate Alias

Enter the Certificate Alias value.

Default Email Signature

Enter the email signature to be displayed on outgoing emails.

Default Sync Window

Select the period of time (in minutes). This will automatically sync in the specified time. 

Note: When Mail Configuration profile is deployed on multiple devices to configure multiple email accounts, wild card characters can be used to refer email addresses as “$emailaddress$” and usernames as “$emailaddress$”. For the Wild card option to work, the device should be enrolled with OAuth (G Suite/ ADFS/ Azure AD). 

    The newly created profile will be listed in the Profiles section.
4.  Go back to Home tab and select the Android device(s) or group(s).
5.  Click Apply to launch the Apply Job/Profile To Device prompt.
6.  In the Apply Job/Profile To Device prompt, select the created profile and click Apply.

Note: i. Using Gmail App works only for enterprise devices (BYOD /COSU). 

          ii. For Mail Configuration to work, Gmail should be approved from Google Play for Work.  To know how to approve applications from Google Play for Work, see here.