Configure Exchange ActiveSync (iOS/iPadOS)


When an email account is configured in Exchange Active Sync,  the device users can schedule to sync their Mails, Contacts, Calendars, Reminders and Notes remotely on enrolled devices.

 To configure Exchange ActiveSync remotely on an enrolled device, follow these steps:

1.   Navigate to SureMDM Web Console > Profiles > iOS/iPadOS > Add > Exchange ActiveSync > Configure.

2.  Enter a Profile Name.

3.  Configure Exchange ActiveSync settings and click save.


Settings

Description

Account Name

Enter the Account Name.

Exchange ActiveSync Host

Enter the ActiveSync server.

Use SSL

Allow sending all communications through Secure Socket Layer.

User

Enter the user name.

Email Address

Enter the address of the email account.

Password

Enter the password for the email account.

Days To Sync

Choose the period of interval to sync.

Authentication

Add a SCEP certificate to authenticate the end-user device. See Configure Certificate Profile (iOS).

Allow Messages To Be Moved

Allow or deny moving the message from this account to another.

Allow Recent Addresses To Be Synced

Allow or deny syncing this account in recent address syncing. 

Use Only In Mail

Allow or deny sending outgoing mail from the account using Mail app.

Allow Mail Drop

Allow or deny the account to use Mail Drop.

Allow Mail

Allow or deny mail service for the account.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Mail By User

Allow or deny user from changing the state of the Mail service for the account in Settings.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Reminders

Allow or deny reminder service for the account.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Reminders By User

Allow or deny user from changing the state of the reminder service for the account in Settings.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Notes

Allow or deny Notes service for the account.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Notes By User

Allow or deny user from changing the state of the Notes service for the account in Settings.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Contacts

Allow or deny Contacts service for the account.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Contacts By User

Allow or deny user from changing the state of the Contacts service for the account in Settings.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Calendars

Allow or deny Calendar service for the account.

Note: This feature is supported on the devices running iOS 13 onwards.

Allow Calendars By User

Allow or deny user from changing the state of the Calendar service for the account in Settings.

Note: This feature is supported on the devices running iOS 13 onwards.

Enable Per Account VPN

Enable VPN connection for the exchange activesync account.

Note: The device must have the following criteria for the setting to work:

        1. iOS 14 or later.

        2. VPN connection to be configured with OpenVPN connection type.

Enable Oauth

Select this option to enable two-factor authentication on the devices. 


The newly created profile will be listed in the Profiles section.

4.  Go back to Home tab and select the iOS device(s) or group(s).

5.  Click Apply to launch Apply Job/Profile To Device prompt.

6.  In the Apply Job/Profile To Device prompt, select the created profile and click Apply.