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Logging In to the Console

Before you can log in to the SureMDM console, administrators have to configure some initial console settings, such as determining the environment URL and login credentials, customizing the console, setting the enrolment rules, and more.

The following are the basic console settings that must be configured by the admin before starting to manage the devices:

  • Account Signup
  • Console Branding
  • Device Enrollment Rules
  • Device Groups
  • Group Assignment Rules
  • Alert Template
  • Customize Toolbar
  • Enable Global Search

Account Signup​

The administrator has to create an account first to login to the SureMDM Web Console to enroll and manage the devices.
To create an account in SureMDM, follow these steps:

  1. Launch the browser.

  2. Navigate to the SureMDM login page.

  3. On the login page, click Create a new account.

  4. Enter the Email ID, Password, Confirm the Password, and click Next Step.

  5. Enter the required details and select I accept the terms and conditions.

note

The administrator can enter the desired DNS name in the DNS field. For example: If the DNS name is entered as sample.suremdm.io, then the server path of the SureMDM Console login page will appear as http://sample.suremdm.io/console.

  1. Click Sign Up.

    Your account will be verified and activated by the 42Gears Sales team.

  2. Click the link to navigate to the SureMDM login page.

  3. Enter the User Name and Password, and then click Login.

    SureMDM Home will appear on the screen.

note

If the user enters the wrong credentials 10 times repeatedly, then the account will be blocked for 30 minutes.

APNS Certificate​

The Apple Push Notification Service (APNS) is a platform that allows third-party apps to send push notifications to iOS devices. To manage these devices, you need to get an APNs certificate. SureMDM uses this certificate to securely communicate with Apple devices and report device information back to the console. Therefore, it is important to set up this certificate before enrolling any iOS or macOS device to ensure smooth management through the SureMDM server. To know more about APNS Certificate, click here.