Customers
On successful login to SureMDM Hub Console, by default, the console opens with the Customers section. This section allows admins to create customers. Here, admins can input essential information such as account ID, company name, license type, creation date, expiration date, and more. Within this section, admins can perform the following actions:
| Settings | Description |
|---|---|
| Create New Customer | Admins can create multiple customers. |
| Refresh | Use this option to refresh the screen. |
| License | Use this option to View/manage/update the license details for the customers based on the Licensing type. See License Management for more info. |
| Edit | Use this option to edit the details of the customers. |
| Delete | Use this option to delete the customer account. |
| De-Link | The option allows the Hub Admin to de-link the Customer from the SureMDM Hub, but continue to be a SureMDM customer. |
Create New Customer
To create new customers, follow these steps:
1. Log in to the SureMDM Hub console.
2. Click Create New Customers in the Customers section.
3. On the Create Customer prompt, enter the following details.
- Company Name
- Password
- Confirm Password
- Domain Name
- Name
- Country
- State
- Zip/Postal Code
- Country Code and Phone
- Set Global Jobs/Profiles: Enabling this option allows the display of global jobs and profiles specifically for this customer account.
- Enable Intercom: Enabling this option will grant Intercom access for this customer account.
note
It will be disabled by default for all customer accounts.
4. Click Save to complete.
The newly created customer will be listed in the Customer section.