Remote Support on iOS Devices


Steps to access remote support on iOS devices:

  1. Login to SureMDM Web Console.
  2. Select the iOS device.
  3. Right-click and select Remote or click Remote from Quick Action Toolbar.
  4. Remote Screen will appear on the right side of the screen.

      Note: SureMDM provides Remote View support for all Apple devices running iOS 11 and above, however, touch events are not supported.

       The remote support features and its descriptions for iOS devices is given here.