Remote Support on Linux Devices


SureMDM provides remote control option for:

  • Ubuntu version 15.04 onwards (32-bit or 64-bit)
  • Fedora version 15 onwards (32-bit or 64-bit)

Steps to access remote support on Linux devices:

  1. Login to SureMDM Web Console.

2.  Select the Linux device.

3.  Right-click and select Remote or click Remote from Quick Action Toolbar.

4.  Remote Screen will appear on the left side of the screen. The right side of the screen will have the following options:

  • File Explorer – Access files stored on the internal storage of the end user’s device.
  • Clipboard – Send, read and clear text from device clipboard.
  • Task Manager – Monitor processes with CPU Usage, RAM Usage, applications running on the remote device.
  • Terminal - Admins can execute the commands using this Terminal section.

The remote support features and its descriptions for Linux devices is given here.