Remote Support on VR Devices
Steps to access Remote Support on VR devices:
- Login to SureMDM Web Console.
- Select the VR device.
- Right-click and select Remote or click Remote from Quick Action Toolbar.
- Remote Screen will appear on the left side of the screen. The right side of the screen will have the following options:
- File Explorer – Access files stored on the internal storage of the end user’s device.
- Clipboard – Send, read and clear text from device clipboard.
- Task Manager – Monitor processes with CPU Usage, RAM Usage, applications running on the remote device.
The remote support features and its descriptions for VR devices is given here.