Enabling Shared Device Mode in Account Settings

To configure Shared Device Mode for Windows at the account level, navigate to Account Settings > Shared Device Mode > Windows

• Click Configure under the Windows section.
• Select the Enable Shared Device Mode (SDM) checkbox.

Once enabled, the administrators must configure the following sections under Profile Mapping in order to enable the Shared Device Mode for windows platform after creating the device/user based profiles:

• Default Profile for Shared Device Mode
• Profile Assignment based on Device Properties

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Once Shared Device Mode is enabled, create both an SDM Device-Based Profile and an SDM User-Based Profile. Map the Device-Based Profile under Default Profile for Shared Device Mode and the User-Based Profile under Profile Assignment Based on Device and User Properties, respectively.

To complete the Shared Device Mode setup, deploy the Shared Device Mode job to the devices after completing the configuration in this section.

Windows Shared Device Mode Setup Workflow

Shared Device Mode (SDM) implementation follows a 4-step sequence. Each step depends on the completion of the previous one.

Configuration Sequence

Step 1: Enable SDM in Account Settings

1. Navigate to Account Settings > Shared Device Mode > Windows.
2. Select Configure and check Enable Shared Device Mode.
3. Select Save at the bottom of the section to activate SDM for the account.

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Enabling and saving Shared Device Mode (SDM) in Account Settings is mandatory-until it is saved at the account level, the option to build Shared Device Mode profiles in the Profiles section remains locked.

Step 2: Create Shared Device Mode Profiles

1. Navigate to Profiles > Windows > + New Profile.
2. Select Shared Device Mode Profile.
3. Use the SDM - Device Profile toggle switch inside the profile builder to create both required scopes:
   • Device Profile (Toggle ON): Create a Windows Profile (SDM - Device Profile) containing baseline system payloads.
   • User Profile (Toggle OFF): Create a Windows Profile (SDM - User Profile) containing session-specific user payloads.
4. Save both profiles.

Step 3: Return to Account Settings to Map Profiles

Return to Account Settings > Shared Device Mode > Windows to link your created profiles:

1. Default Profile: Select Apply Default Profile and assign your Windows Profile (SDM - Device Profile).
2. User Profiles: Under Profile Assignment based on Device Properties, select + Add to map your Windows Profile (SDM - User Profile) options using property rules (Device Name, Group Path, or Shared Device User Name).
3. Select Save.

Step 4: Deploy Shared Device Mode Job

1. Navigate to Jobs > Windows > New Job > Shared Device Mode (SDM).
2. Enter a Job Name and set Action Type to Enable Shared Device Mode.
3. Save and deploy the job to target devices or device groups.