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Software Update Management - DDM

The Software Update Management payload allows IT administrators to manage automatic download and installation of OS and security updates based on organizational requirements using Declarative Device Management (DDM). Supported on tvOS 18.4 onwards.


Steps to Configure Software Update Management payload

  1. On the SureMDM Web Console, navigate to:
    Profiles > tvOS > Add > Software Update Management (DDM) > Configure

  2. Enter a Profile Name

  3. In the Configure Software Update Management screen, configure the required options under the available accordion.

Automatic Software Update Action Management

SettingDescription
Automatic Download of Available UpdatesSpecify the action type
Allowed - The user can enable or disable automatic downloads on the device.
Always On - Automatic downloads are always enabled and cannot be disabled on the device.
Always Off - Automatic downloads are always disabled and cannot be enabled on the device.
Automatic Installation of OS UpdatesSpecify the action type
Allowed - The user can enable or disable automatic installation of OS Updates on the device.
Always On - Automatic installations of OS Updates are always enabled and cannot be disabled on the device.
Always Off - Automatic installations of OS Updates are always disabled and cannot be enabled on the device.
Automatic Installation of Security UpdatesSpecify the action type
Allowed - The user can enable or disable automatic installation of Security Updates on the device.
Always On - Automatic installations of Security Updates are always enabled and cannot be disabled on the device.
Always Off - Automatic installations of Security Updates are always disabled and cannot be enabled on the device.
  1. Click Save.
    The newly created profile will be listed in the Profiles section.

  2. Go back to the Home tab and select the tvOS device(s) or group(s).

  3. Click Apply to launch the Apply Job/Profile To Device prompt.

  4. In the Apply Job/Profile To Device prompt, select the created profile and click Apply.