Remote Support on iOS Devices

Steps to access remote support on iOS devices:

1. Log in to SureMDM Web Console.
2. Select the iOS device.
3. Right-click and select Remote, or click Remote from Quick Action Toolbar.
4. Remote Screen will appear on the right side of the screen.

note

SureMDM provides Remote View support for all Apple devices running iOS 11 and above, however, touch events are not supported.

       The remote support features and their descriptions for iOS devices are given here.