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Network Discovery

The Network Discovery feature in SureMDM allows administrators to scan and identify devices within a given subnet. This helps determine whether devices are Managed (enrolled in SureMDM) or Unmanaged (not enrolled). The feature provides visibility into all network-connected devices, aiding in security and asset management.

Network Discovery is located under the Security tab and consists of two key sections:

  • Dashboard: Displays a graphical summary of discovered devices, categorized into Managed and Unmanaged devices.
  • Overview: Lists detailed information about each discovered device.
note
  • This feature is available exclusively in the Enterprise tier.
  • Supported on Windows devices running SureMDM Agent version 5.30.0 or later.
  • Nmap must be installed on the devices for scanning.
  • Devices should be within a defined subnet range for accurate discovery.

To access the Network Discovery feature:

  1. Navigate to SureMDM Console > Security > Network Discovery.
  2. The Dashboard and Overview tabs will display the discovered devices and their statuses.

Configuring Network Discovery​

To enable and configure Network Discovery:

  1. Navigate to Account Settings > Enterprise Integrations > Network Discovery.
  2. Check the Enable Network Discovery option.
  3. Enter the required Subnet (in CIDR format for scanning, e.g., 192.168.0.0/24) and click the Add (+) button to include multiple subnets.
  4. Set the Scan Frequency (minimum value: 120 minutes) to define how often the network is scanned.
  5. Click Apply to save the settings.

Dashboard​

The Dashboard provides a graphical summary of discovered devices:

Management Status Graph​

  • Displays the total number of discovered devices.
  • Categorizes devices into Managed and Unmanaged.

Overview​

The Overview section provides a detailed table with information about each discovered device. The key columns include:

  • MAC Address: The unique hardware address of the device.
  • Management Type: Indicates if the device is Managed (enrolled) or Unmanaged (not enrolled).
  • Manufacturer: Identifies the hardware vendor.
  • Hostname: The assigned name of the device on the network.
  • IP Address: The network-assigned address.
  • OS Platforms: The operating system running on the device.
  • Open Ports: Lists detected active ports.
  • First Seen: Timestamp of the device's initial detection.
  • Last Seen: Timestamp of the most recent detection.

Additional Options on the Overview Page​

  • Management Status Filter: Allows filtering between Managed and Unmanaged devices.
  • Export: Exports the table data to be saved locally in CSV format.
  • Search Bar: Enables quick lookup of specific devices.
  • Refresh Icon: Updates the table with real-time data.
  • Advanced Options: Additional filters for refining discovery results.
note
  • Network Discovery can be expedited or disabled at device level using RunScripts
  • Use RunScripts available at Jobs > Windows > RunScript > Network Discovery
  • Disable Network Discovery - Disables devices from performing Network Discovery even when nmap is installed on the device.
  • Expedite Network Discovery - Skips regular check-in interval and exepedites Network Discovery.