Configure SureMDM Agent Settings (Android)


On successful launch of the SureMDM Agent application on the device, SureMDM app home will appear with Settings options. 

To configure SureMDM agent application settings, follow these steps:

1. Launch SureMDM Agent application on the device.

2. On SureMDM app home screen, tap Settings. 

3. Configure required SureMDM app settings and tap Done. 

      

Settings

Description

Enable SureMDM Agent Service

This option allows the user to enable or disable the communication between SureMDM Agent and SureMDM account. This feature has to be disabled before making changes in the app settings.

Change Device Name

Device Name can be set manually by entering the desired name or use IMEI Number or use MAC Number. The Device Name configured here will appear in the device grid of the SureMDM console.

Account ID

Account ID is the identification number for the SureMDM account. Enter the Account ID to enroll in the SureMDM account.

Change Password

Use this option to change the password to access SureMDM Agent settings.

Server Path

The console URL to which devices will be enrolled.

Device ID

Unique identification of  the device.

Enable Admin

Select Enable Admin to get following privileges on the device:

  • Disable Camera
  • Disable Lock Screen
  • Encrypt Device
  • Set Password Restrictions
  • Reset Device Password
  • Set Device Proxy
  • Monitor Unauthorized Login
  • Wipe Device

Use Https

Select this option for secured connection.

Allow http Fallback

Select this option for unsecured connection.

Ignore Battery Optimization

Select this option to prevent the SureMDM Agent from optimizing the battery. 

Enroll Device Using QR Code

Select this option to enable scanning QR code option to enroll the device to SureMDM account.

SureMDM Agent Connectivity

Select the network connectivity preference to get connected to the internet:

  • Any
  • WiFi Only
  • Mobile Data Only

Prefer Mobile Data

Select this option to use Mobile Data connection by default even if the device is connected to Wi-Fi network.

Schedule Reboot Settings

Select Enable Schedule Reboot to schedule the rebooting of the device on selected days. 

Note: The device must be Samsung Knox/Platform signed for this feature to work.

Change Polling Mechanism

In Polling Mechanism, the processor periodically checks each of its input and output devices to see if any of them have a request that it needs to handle.

To change the Polling Mechanism, tap Change Polling Mechanism and select from following options:

  • Normal Polling
  • Periodic Polling

Application Lock PIN

Admin can configure a lock pin for all the applications installed on the device. Select this option to remove or replace the existing lock pin.

Remote Support Disagnostic

Select this option to allow SureMDM to remotely connect to the enrolled device. 

Android Enterprise

Once the SureMDM account is enrolled with Android Enterprise, the device also needs to get enrolled with Android Enterprise. 

Admins can use the following option to enable Android Enterprise:

  • Enroll Your device - Use this option to enable the Android Enterprise.
  • Google Play Services - Use this option to ensure that the latest version of Google Play services is running.
  • Re-enroll Play for Work - Use this option to re-enroll the Play for Work account. This option supports only on Device Owner/Profile Owner mode. 
  • NFC Provisioning - Use this option enroll devices using NFC provisioning. 

Note: This option will be available only on the NFC supported devices. 

Mailbox

Select this option to show Mailbox option on the SureMDM Home Screen.

Keep CPU ON

Select Keep CPU On option to keep SureMDM Agent running all the time.

High Accuracy Geofence Status

Notifies the users while entering or exiting the geofence.

Note: Enable Location Tracking option from SureMDM console for this feature to work.

Enable Log

Select this option to record the log information of the device in SureMDM Web Console. 

User Privacy

Admins can allow or deny the options under User Privacy and select Done.

  • Unattended Remote Support - Select this option to allow admins to remotely control the device without requesting end-user permission.
  • Unattended Location Tracking - Select this option to allow admins to locate the device without requesting end-user permission.
  • Unattended Call Log Tracking - Select this option to allow admins to access the call logs.
  • Unattended SMS Log Tracking - Select this option to allow admins to access the SMS logs.
  • Show Download Notification(s) - Select this option to view download notifications for the install/ file transfer job.
  • Text to Speech - Use this option convert the message text into speech. Admins can read the text messages by the human voice.
  • Disable Reply Button - Use this option to disable the close button in the mailbox.
  • Disable Close Button - Use this option to disable the reply button in the mailbox.

SureMDM Agent Permission

Select the required agent permissions from the following list:

  • Configure Runtime Permissions 
  • Activate Device Admin
  • Enable Usage Access
  • Enable All Files Access
  • Ignore Battery Optimization
  • Enable Accessibility Settings
  • Configure System Permission 
  • Enable Display Over Other Apps
  • Enable Background Location
  • Configure Unknown Sources

Note: Configure Runtime Permissions, Enable Usage Access, Ignore Battery Optimization permissions will be already enabled and cannot be disabled.

Ignore Block Mobile Data Till Next Cycle

Select this option to ignore blocking of mobile data even if mobile data usage exceeds for the current cycle.

Enable Kiosk Lockdown

Use this option to setup device as a dedicated kiosk. Users can access only required applications and preventing them from making any intended or unintended changes in the device

Import/Export Settings

Use this option to export the current SureMDM Agent settings to a File or cloud. This option can also be used to import settings from Cloud or File for quick and easy configuration.

Advanced Settings

SD Card Write Permissions - Use this option to allow write permissions on the SD card.

Export SureMDM Agent Data Usage to File - Use this option to export data usage details to the external storage.

Job Status in DB

This option will displays the status of the active jobs in the database.

Deregister SureMDM Agent

Use this option to deregister the device from the SureMDM Server. 

Uninstall SureMDM Agent

Use this option to remove the SureMDM Agent from the device. 

About SureMDM Agent 

Use this option to view the following options:

  • Version - Displays the version of SureMDM Agent.
  • Privacy Policy - Displays the privacy policy of the SureMDM Agent.