Configure Security Settings
In this section, the superuser can configure security settings such as changing of password and enabling of two-factor authentication.
Change Account Password
Superuser will have the option to change the SureMDM account password.
To change the existing password of SureMDM account, follow these steps:
1. Navigate to SureMDM Web Console > Settings (icon located at the top right of the screen) > Change Password.
2. In Change Your Account Password prompt, enter the following details and click OK.
Settings |
Description |
Old Password |
Enter the existing password. |
New Password |
Enter the desired password. |
Retype New Password |
Repeat the entry of the desired password. |
Note: Admins will get auto logged out from all open sessions when the password is changed.
Two-Factor Authentication
This option provides an extra layer of security to the SureMDM account.
To configure two-factor authentication for SureMDM account, follow these steps:
1. Navigate to SureMDM Web Console > Settings (icon located at the top right of the screen) > Security.
2. On the Security dialog box, select Two-Factor Authentication.
3. Turn ON Enable Two-Factor Authentication toggle.
4. Enter the SureMDM account Password and click Verify.
5. Choose an option from the following for the 2FA Method to receive the OTP:
- Google Authenticator
a. Select the Google Authenticator and scan the QR code displayed on the Google Authenticator app downloaded on the device.
A code will be generated.
b. Enter the Code and click Submit OTP.
- Email Address
a. Select the Email address.
The registered email id will be auto-populated in the Email address field.
b. Click Send OTP.
An OTP will be sent to the registered email address.
c. Enter the OTP and click Submit.
- Phone Number
a. Select the Phone Number
The registered phone number will be auto-populated in the Phone Number field.
b. Click Send OTP.
An OTP will be sent as an SMS to the registered phone number.
c. Enter the OTP and click Submit.