SureMDM

Settings

Description

Intel AMT Device Management

To know more, click here.

Enable Advanced Device Management 

This option helps to install Enterprise Agent during enrollment on the supported Android devices to provide advanced management features (like silent installation, remote touch event, and more). 

Default Connectivity Option For Install/File Transfer Job

Select the connectivity option (Wi-Fi only/ Mobile Data only /Any Network) from the drop-down menu.

Provide Remote Access To 42Gears Support Team

Click Grant / Revoke to grant or restrict the remote access to 42Gears Support Team.

Enable Global Search

Search devices in all the groups/subgroups present in the console.

Enable Auto Search

Search will be initiated when you start typing the text in the Search box.

Allow 42Gears to silently push critical agent updates

Select this option to push the SureMDM Agent updates to the devices silently.

Note: This feature is supported only on the Knox/Platform Signed/Device Owner devices. 

Get Notified via Email

Select this option to notify the registered email address when an enrolled device sends a message to the SureMDM console.

Email ID

Enter the registered email ID

Temperature Unit

Displays battery temperature in Celsius(°C)/Fahrenheit (°F).

Disable NPS Survey

Disable NPS survey for all users.

Location Tracking and Fence

Enable High Accuracy Geo-Fence

Select this option to have better accuracy on the exact location of devices and will be supported on SureMDM Agent version 14.69 and above.

Remote Support

Use Advanced Remote Support

Select this option to activate remote support on Windows devices. 

Use Old Remote Support  (Windows Mobile)

Select this option to allow an older version of remote support for Windows Mobile/CE devices.  

Don't Pause Screen Capture

When this option is disabled, after a specific time the remote screen will be paused.

Zip All Downloads

Select this option to zip the downloaded files by default.

Remote Session Idle Timeout

Choose the inactivity time in minutes. After the specified time of inactivity, the remote session will be terminated and a session expiry message will be displayed. 

Export Settings

Use this option to secure data that are exported from SureMDM by masking/hiding/deleting PII (Personal Identifier Information ) such as Full name, Email Address, IMEI, Phone number Sim Serial Number, WIFI MAC Address, and more. When any of these PII items are enabled on the device grid; and the report is downloaded/exported, you can see the PII details are masked/hidden/deleted on the downloaded CSV file.  

Things Management

To know more, click here.