Configure Account Management Settings


In this section, the superuser can clear the jobs for the selected job status, delete an account and, assign an admin user for the Intercom access.

Navigate to Settings (icon located at the top right of the screen) > Account Settings > Account Management and configure the following settings:


Clear Job Status

This option will remove the jobs older than the selected date for the following job status:

  • Deployed
  • In Progress
  • Pending 
  • Error 


Password Policy

This option will help to configure password settings for the SureMDM login.

  • Enforce Password History - Number of unique passwords that cannot be reused for the specified number of attempts. If the value is given as '0' then there is no restriction.
  • Maximum Password Age - Select a value (in days). After the specified days, the password needs to be changed. If the value is given as '0' then there is no restriction.


Two-Factor Authentication

Once Enable your own 2FA First option is selected, it will log out all the sub-users (who have not set up two-factor authentication) from the SureMDM console and will force them to set up 2FA for the SureMDM login.

Note: Sub-users will not have the option to disable two factor authentication. 


API Key


You can use the API key that is visible on the screen to send a REST request to your SureMDM account through API.

 

Delete an Account

SuperUser will only have the option to delete the account. This is an irreversible process. Once deleted, the account cannot be retrieved. All the data connected to the account will be erased.

To delete an account, follow these steps:

1.  Navigate to SureMDM Web Console > Settings (icon located at top right of the screen) > Account Settings > Account Management.

2.  Click Delete Account.

3.  Enter the Captcha and click Yes.

    You will receive an OTP at  the registered email address. Once after entering the OTP, the account deletion will be scheduled after 10 days of placing the deletion request. Within 15days, the account will be deleted.

     Note: If you want to cancel the account deletion request, you can do it within 10days.


Intercom Access for User

Superuser will have a option to assign an admin user for Intercom access.