SetUp Self-Service Chatbot


Prerequisite

Configure OAuth Authentication (AD Authentication) / SAML for the devices to have Self-service Chatbot.

To Setup Self-Service Chatbot on the devices, follow these steps:

1.  Go to Settings and click DeepThought Settings.

2.  Toggle on Enable DeepThought for BYOD Users.

3.  Install SureMDM Agent on the device.

4.  Enroll device/devices on SureMDM Web Console using QR Code or manual enrollment.

5.  Enter valid Username and Password to sign in.

     Note: If admin has selected GSUITE in OAuth, GSUITE account username and password have to be entered.

6.  DeepThought icon will pop up on the device/devices after a few seconds.

7. Tap the icon to launch it.

8.  Enter the same Username and Password that was entered at the time of authorization.

     Start using DeepThought to perform device management actions.