Global Settings
The Plus Addressing feature under the Global Settings helps the Account admin to create unique email variations for customer creation that simplify email management and streamline email communications. This feature includes an option to enable plus addressing and add a base URL. This base email ID serves as a parent ID when creating customer accounts, allowing you to create multiple customer accounts using a single parent email ID. All emails related to these customer accounts will be received in the parent email ID inbox, simplifying communication and management.
| Settings | Description |
|---|---|
| Enable Plus Addressing | Enable this option to support plus addressing while creating a customer account. |
| Base Email ID | Enter the Email address on which plus addressing should be supported. Note: By default, email ID of the account admin will be displayed. |
NPS
NPS Survey Settings: Allows the SureMDM Hub admin to enable/disable the NPS Survey Settings for all users.
SureMDM Hub users will receive the NPS survey popup on their account 2 minutes after logging in. The account must have been active for three months to receive the NPS popup for the first time. Following that, the NPS popup will appear every six months for you to complete the survey.
If you close the survey without completing it, the NPS popup will trigger again and open after 7 days to prompt you to mark the survey.