License Management
Admins can manage customers licenses, the total number of licenses, number of consumed licenses, create license renewal alerts, and more through the License Management section. Following are the two License Types:
a. Batch Licenses: In the case of Batch licenses, customers need to contact the sales team to purchase the license. This implies that the process of obtaining and managing the batch of licenses for each customer is handled through direct communication with the sales team, rather than being managed directly by the admin.
To view the customer's licenses and configure alerts in case of a Batch Licensing account, follow these steps:
1. Navigate to the SureMDM Hub console > License Management.
2. View the following details and configure the license alerts and click Update.
| Settings | Description |
|---|---|
| Account ID | This option displays account ID details. |
| License Type | This option displays license-type details |
| Expiry Date | This option displays the expiry date of that particular customer account. |
| Device Licenses Used | This option displays the number of device licenses consumed from the total number of licenses. |
| Things Licenses Used | This option displays the number of Things licenses consumed from the total number of licenses. |
| VR Licenses Used | This option displays the number of VR licenses consumed from the total number of licenses. |
| Enable License Alert | select this option to receive an alert when the number of available licenses falls below the given limit. Admins can set the limit for the following options: |
b. Global License: With the Global license, admins can purchase a set of licenses for their customers. Admins themselves can assign licenses to their customers, providing them with control and flexibility over license management.
To manage the customer's licenses in case of a Global Licensing account, follow these steps:
1. Navigate to the SureMDM Hub console > License Management.
2. View the following details and configure the license alerts and click Update.
| Settings | Description |
|---|---|
| Configure License Key | Admins can add the licenses by entering the license key. |
| Global License Info | |
| Expiry Date | This option displays the global expiry date of the SureMDM Hub account. |
| Total Device Licenses Allocated | This option displays the number of device licenses consumed from the total number of licenses. |
| Total Things Licenses Allocated | This option displays the number of Things licenses consumed from the total number of licenses. |
| Total VR Licenses Allocated | This option displays the number of VR licenses consumed from the total number of licenses. |
| Device License Count | This option displays the number of device licenses assigned to Standard, Premium, Enterprise, and Legacy. |
| Things License Count | This option displays the number of Things licenses assigned to Standard, Premium, Enterprise, and Legacy. |
| VR License Count | This option displays the number of VR licenses assigned to Standard, Premium, Enterprise, and Legacy. |
| Send me Renewal Alert for Expiry Date | Select this option to receive an alert before the global expiry date. Admins can be notified 30 days, 15 days, and 1 day before the expiry date. |
| Enable License Alert | Select this option to receive an alert when the number of available licenses falls below the given limit. Admins can set the limit for the following options: |