Remote Support Features and Its Descriptions
Remote Support features and their descriptions are given in the following list:
| Features | Description |
|---|---|
| Remote screen View | Screen sharing feature to remotely view device screen in real-time. |
| Remote Control | Remote access feature to remotely control devices using touch events. |
| File Explorer | Access files are stored on the internal storage of the end user’s device. |
| Clipboard | Send, read, and clear text from device clipboard. |
| Task Manager | Monitor processes with CPU Usage, RAM Usage, and applications running on the remote device. |
| Device Status | View the device status (online/offline). |
| Play/Pause | Play/Pause screen sharing actions to avoid unnecessary data consumption. |