Remote Support Management

SureMDM equips IT administrators with remote support capabilities for efficient maintenance and troubleshooting of end-user devices. This functionality extends to VR devices, offering a range of features such as real-time screen sharing, file access, device status monitoring, and setting customization. Users can also play/pause screen sharing, search remote screens, capture screenshots, and seamlessly continue sessions with a popup reminder. When needed, sessions can be easily terminated, with logs sent to device activity records, enhancing support for VR device management.