SureMDM Just-In-Time (JIT) Admin tab in Agent

Creating JIT Request (User-Initiated)

1. Open SureMDM Agent > SureMDM JIT Tab

2. Click Create JIT Request

3. Specify the Request Duration and Reason

4. Click Request Access to submit the request for approval

note

• This feature requires mac devices with SureMDM Agent version 6.8.0 or later.
• Until SureMDM JIT Admin is enabled in the console, the end user will be able to see the tab but will not be allowed to submit any JIT access requests.

Once Approved:

• The user receives a notification confirming JIT access is active.

• Admin rights remain in effect for the approved duration.

Table Columns

Column Name	Description
Requested Date & Time	Timestamp when the request was created.
JIT Access Duration	Total duration of the JIT Access.
Remaining Time	Time left before the session expires (active only).
Approved Date & Time	Timestamp when the request was perfromed with approval action.
Status	Displays the status of the JIT request

Status Description

Status	Description
Pending	Requests that are awaiting approval action by an admin.
Active	Requests that are currently in progress with an active JIT session.
Completed	Active requests updated to Completed status once the JIT session ends.
Denied	Requests that have been denied by an admin.
Revoked	Requests that were revoked by an admin before the approved JIT session was completed.

Actions Available:

• Create JIT Request: Used to submit the request for JIT access.
• Request Extension: Used to request for JIT access extension for an ongoing JIT session.