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Overview

The Overview section provides a snapshot of critical metrics for effective patch management. It consists of three main components:

Dashboard​

A centralized display presenting key patch management data and insights:

1. Patch Status: ​

The Patch Status Bar Chart provides a comprehensive overview of patch deployment across all devices. It visually represents the following:

  • Eligible Patches: Shows the count of patches available for deployment.
  • Installed Patches: Displays the count of patches successfully installed on devices.
  • Pending Patches: Indicates patches that are approved but pending installation.
  • Failed Patches: Shows patches that have failed to install after multiple attempts or have been reported as failed.

2. Patch Distribution:​

The Patch Distribution pie chart illustrates the distribution of patches across all devices, depicting the installed versus pending patches for each patch category. This nested donut chart provides insights into the types of patches applied and their statuses (Installed/Pending) for each classification type. It helps to understand the overall patch compliance across all devices by categorizing the patches into three classifications: Quality Update, Security Update, and Feature Update.

  • Outer Ring: Represents different patch classifications with distinct colors:

    • Functional Update
    • Security Update

  • Inner Ring: Represents the patch statuses (Installed and Missing) for each classification:

    • Installed Functional Updates
    • Installed Security Updates

3. Patch Pending:​

The Pending Installation Trend line chart illustrates the trend of patch deployment actions initiated by the customer over the last 7 days. It highlights installation patterns with three lines representing Installed Patches, Pending Patches, and Failed Patches. The X-axis shows the time split over the last 7 days, while the Y-axis represents the cumulative count of patches deployed. Users can maximize, refresh, and filter the data based on classification. This chart helps identify patterns, track the progress of patch installations, and depict the ongoing progress of patch deployment actions across all devices.

Overview Tiles​

Visual elements summarizing essential metrics and statuses:

  • Eligible Patches: The total count of patches eligible for patch installation.
  • Installed Patches: The total count of patches with patches successfully installed.
  • Pending Patches: The count of approved patches that are pending installation as per the agent’s data.
  • Failed Patches: The count of patches that have failed installation.

Table List Details​

Following are the patches identified by the device as available but have not yet been installed:

  • Details: Provide additional details about the update.
  • Classification: Categorizes updates as Functional Updates, Security Updates, and Major Updates.
  • Installed Devices:  Displays the count of devices where the update is approved and installed.
  • Eligible Devices: Displays the count of devices eligible for the update but not installed.
  • Pending Devices: Displays the count of devices where the update is approved SureMDM Console but not installed.
  • Failed Devices: Shows the count of devices where the update failed to install.
note

Users can click on the Eligible Devices Count, Installed Devices, Pending Devices, and Failed Devices hyperlinks to view detailed information.

The following are the other options available on the overview page:

  • Set as default: Allows users to set a default platform (iOS, Windows, Linux, or macOS) as a global setting using the 'Set as default' checkbox. The selected platform, indicated by a green tick mark in the dropdown, will be the global default when accessing the OS update section. Users can change this global setting whenever needed.
  • Export: Exports the table data to be saved locally in CSV format. 
  • Search Box: Allows users to search for specific information.
  • Refresh Icon: Updates the table with real-time data.
  • Classification: Allows users to filter based on updates type.
  • Distribution: Allows users to filter updates based on the Linux distribution.