Location Tracking of Device(s) 


Location tracking feature in SureMDM helps the admin in providing real-time location information as well historical breadcrumb trail of locations for mobile devices. The tracking information can be used to know the current location of a device as well as use the locations where the device has been through before it reached the destination. 

Supported Platforms

  • Android
  • iOS/iPadOS
  • macOS
  • Windows
  • Wear OS
  • Things Devices
  • Windows Mobile/CE


To enable and track the device(s), follow these steps:

Note: Admins can track the locations for the devices that are online.

1. On the SureMDM Home, select a device(s) from the device grid.

2. Navigate to Quick Action Toolbar, click Locate to enable the location tracking. 

     Location Tracking window will appear.

    Note: If Location Tracking option is not enabled, there are two ways to enable it:     

     a. From Device Information Panel

      1. In the Device Information panel on the right of the Console, click Edit of Location Tracking 

      2. In the Location Tracking prompt, turn ON Location Tracking.

3. Select the following tracking option:

  • Time Interval - Select this option and enter the tracking periodicity in hours/minutes.
  • Distance Interval - Select this option and enter the minimum displacement in meter/kilometer/miles. 

In case the user selects both Time and Distance intervals, the location will be modified based on whichever interval reaches its minimum value first.

      b. From Location Tracking window

      1. In the Location Tracking windows, turn ON the appropriate device for tracking from the left panel. 

       2. In the Location Tracking prompt, turn ON Location Tracking.

3. Select the following tracking option:

  • Time Interval - Select this option and enter the tracking periodicity in hours/minutes.
  • Distance Interval - Select this option and enter the minimum displacement in meter/kilometer/miles. 

In case the user selects both Time and Distance intervals, the location will be modified based on whichever interval reaches its minimum value first.

    The left panel displays the list of devices being tracked and main screen shows the google map locating the device address. 

Note: Depending on the license type, the minimum tracking periodicity will change. 

  • For Enterprise Licence -  1 min
  • For Standard and Premium - 10 min

Location Tracking window has the following options:

Last Location: The Last Location mode displays the last location of the device. Click on the location to display the details such as Date, Time at which location was last received, Lat,Lng and Address on the Google maps.

Last Location has following option:

  • Refresh : When the specified period is reached, the map refreshes automatically and also admin can refresh manually using the Refresh button at any point of time.

History: The History mode displays the historical tracking of the device for 24 hours. Click on the location to display the details such as Date, Time at which location was last received, Lat,Lng and Address on the Google maps. History Mode has the following options:

  • View History – Use this option to view the location history of the device.
  • Modify – Edit the period of tracking such as date and time for which the device location history has to be displayed and Location Accuracy 
  • Export – Exports the location tracking history in CSV format.

Live Location: The Live Location mode displays the current location of the device. Click on the location to display the details such as Date, Time at which location was last received, Lat,Lng and Address on the Google maps.

Note: Live Location option will be available only for the Android devices.