Approval, auto approval, blacklisting devices

Approve devices in SureMDM Web Console

An unapproved device is displayed on the SureMDM Web Console as a notification in two ways:

1. When SureMDM Web Console Admin Logs-in

When the SureMDM Web Console Admin logs in, a notification pop up window will list the number of devices waiting for approval and also ask either to view the device for approval or view it later.

2. When a SureMDM Web Console Admin is already logged in

When the SureMDM Web Console User is already logged in, a notification with the number of devices awaiting approval will appear under Device Groups - Unapproved option.

To approve a device, follow below mentioned procedure:

1. Login to SureMDM Web Console

2. On Device Groups section, click on Unapproved (Unapproved devices are indicated by a notification badge)

3. Unapproved screen will have following details:

      - Device Name

      - Model

      - Platform

      - Last Connected

4. Click to highlight the devices and click on Approve

5. The approved devices get added to Device List and ready to be managed by the SureMDM

Not approve/Delete devices in SureMDM Web Console

To not approve or delete a device, follow below mentioned procedure:

1. Login to SureMDM Web Console

2. On Device Groups section, click on Unapproved

3. On Unapproved screen, click to highlight the devices and click on Delete

4. The deleted/not approved devices get be removed from the Unapproved list

Auto approve devices

Automatically Approve Devices option once enabled would directly approve all the devices without sending them to Unapproved list before adding them to the device list.

To automatically approve device(s), follow below mentioned procedure:

1. Login to SureMDM Web Console

2. Click on Preapproved option under Device Groups section

3. On Preapproved screen, click and check the Automatically approve all devices check box

Import Pre-Approved device details for auto approval

SureMDM makes it easy by allowing importing of a list with pre-approved devices details. Once this list is imported in SureMDM, whenever a new device is enrolled, SureMDM checks the pre-approved list and approves the device automatically if listed. To create this setup, below are three steps to be followed:

1. Creating a pre-approved list with device details

2. Importing the file with list of pre-approved devices in SureMDM

Creating a pre-approved list with device details

To create a pre-approved list follow below mentioned steps:

1. Open Notepad

2. Enter device details in following format:

– Using MAC Address of the device:

     Device Name, MAC Address, MAC, Group Name/Sub Group Name

     Example: Device1, ab:55:c5:55:5d, MAC, Home/NorthAmerica

– Using IMEI Number of the device:

     Device name, IMEI number, IMEIGroup Name/Sub Group Name

     Example: Device1,355555555555555, IMEI, Home/NorthAmerica

Note: You can skip “Group Name/Sub Group Name” if you don't want the devices to be assigned to any group.

3. Name and save the file in .csv format

Importing the file with list of pre-approved devices in SureMDM

To import the pre-approved list of devices in SureMDM Web Console, follow below mentioned steps:

1. Log into SureMDM Web Console

2. On SureMDM Home, click on Preapproved option under home

3. On Preapproved screen, click on Import

4. Browse and select the file

Now, whenever the devices with listed IMEI Number or MAC Address in the .csv file are enrolled, they automatically get approved and get added in Device List section or assigned group.

Blacklist devices in SureMDM Web Console

Blacklisting of a device will remove the blacklisted device off from Device List.

To blacklist a device, follow below mentioned procedure

1. Login to SureMDM Web Console

2. Select the device you wish to blacklist from Device List

3. Once device selected, click on Blacklist from Device Toolbar

4. You will get a prompt to confirm, click Yes to continue or No to cancel

5. Blacklisted device would be moved to Blacklisted section under Device Groups

Note: Blacklisted device can be revived back to Device List by using Whitelist option.