Send Message to a Specific Device
To send a message to a specific device, follow these steps:
1. In the SureMDM Web Console, select a device from the device grid and click Send Message from Dynamic Jobs section.
Note: Message option is not available for Linux, Android VR and macOS devices.
2. In the Send Message prompt, add Subject.
3. Choose Plain Text Message or Rich Text message from the option. Add text in the Message text box.
Plain Text Message allows users to send a simple text message to the end user. In case the user selects Rich Text message there will be an option to format the text using the following options-
Bold, Italic, Underline, Bullet Points, Numbering, Link, Font Size, Header 1, Header 2 and Text Color.
4. Select Get Read Notification to receive confirmation that the text has been read by the end user.
5. Select Force Read Message to ensure that the message is read by the end user.
6. Enable Buzz to pop up the message with a buzz on the end user device. Add the number of seconds for the message to buzz on the device in the Seconds box.
Note: The Android device must run SureMDM Agent v13.29 onwards.
7. Select Close Message Popup to close the message popup by itself. Add the number of seconds in the Seconds box to close the message automatically after the specified time.
Note: The Android device must run SureMDM Agent v13.29 onwards.
8. Choose Rich Text message to format the text.
Add text in the text box and format the text using options available – Bold, Italic, Underline, Bullet Points, Numbering, Link, Font Size, Header 1, Header 2 and Text Color.
Note: Supported only on Android devices.
9. Click Send.
To send messages to multiple devices, it can be done through the SureMDM Jobs.