SureMDM

Settings

Description

Refresh

Refresh the devices in Device Grid. This option will sync the device’s latest information (Job status, Application Details, Battery Status, WiFi/Cell signal strengths) with the SureMDM console.

Remote

Remotely connect to an enrolled device. To know more, see Remote Support Management.

Apps

Displays all native and installed applications of a device. SureMDM collects all the information about the installed applications (app name, username, version, package name, app size, etc). Admins can remotely uninstall application(s) of a device. 

Note: Uninstall application option is available for selected platforms.  

PowerShell

Click PowerShell to launch the command prompt.

SureLock

Push and apply settings of SureLock Application to a device

SureFox

Push and apply settings of SureFox Application to a device

Call Logs

View and import call log details of a device. SureMDM collects all the call log information of the device (caller name, phone number, call duration).

SMS Logs

View and import SMS log details of a device. SureMDM collects all the SMS information of the device (sender name, receiver name, message content, SMS, etc)

Reboot

Reboot the device

Note: 

1. This feature is not supported on the Windows (Home edition) devices that are enrolled through Windows EMM.

2. This feature will be available on VR devices running SureMDM Agent version 1.89 and above.

Reset Password

Reset device password remotely

Lock Device

Click Lock Device to remotely lock the device. System Pin (6 digit) should be entered for the macOS devices.

Note: This feature is not supported on the Windows devices that are enrolled through Windows EMM.

Send Message

Send an instant message to enrolled devices

SureVideo

Push and apply settings of SureVideo Application to a device

Wipe Device

Wipe the data from the device remotely.This option will delete all data from the device. 

Data Usage

Track data usage information remotely based on the connectivity preference (Mobile Data / Wi-Fi Data) for a specific period

Remote Buzz

Locate the device by creating a buzzing sound when misplaced or lost

Recovery Key

View the BitLocker / FileVault private recovery key of a Windows / macOS device

Note: Admins can view the recovery key only when encryption is done through BitLocker / FileVault profiles for Windows/macOS devices. 

System Scan

Use this option to run the scan on the selected device.