SureMDM

Activate Supervised Mode

To use remote features in SureMDM like Single App Mode and Silent App Installation on enrolled iOS devices, the user needs to activate Supervised Mode on the device or has to be DEP enrolled. 

Note: Select Supervised Mode to wipe all data from iOS device. For security reasons, Apple does not allow to supervise the device if Find My iPhone option is selected.

To activate Supervised Mode on the enrolled iOS device, follow these steps:

1.  Download and install Apple Configurator2 on Mac.

2.  Attach iOS device to the Mac.

3.  Run the Apple Configurator2.

4.  Select the device and click Prepare.

5.  Select Manual from the drop-down and click Next.

6.  Select Do not enroll in MDM from the Server drop-down menu and click Next.

7.  In the Supervise Devices screen, select Supervise Device and Allow devices to pair with other computer and click Next.

8.  In the Create an Organisation prompt, enter the details and click Next.

9.  Select Generate a new supervision identity and click Next.

10.  In the Configure iOS Setup Assistant prompt, configure Setup Assistant and click Prepare.

       The device will wipe all data and reboot the device.