Tag Management

Admin can create tags based on roles, location, skills, groups and more. These tags can be assigned to a single or multiple contacts. Tagging makes it easier to find contacts within the organization. Tags assigned to a contact will be exposed on contact cards in console and mobile app.

Following options are available in Tag Management section:

Actions	Description
	Create a new tag.
	Edit tag details.
	Delete a tag.
	Assign a specific tag as default. Default tags are automatically assigned to new contacts at the time of creation.
	Remove the default tag.
	Refresh user details.
	Restricts the contact access on mobile-app on basis of assigned tags.
	Search for a specific data from the list.